• FAQ
  • Our Story
  • Testimonials

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FARMACANN FAQ's

  1. IS MY PERSONAL INFORMATION SECURE?

    Yes. Your information will not be shared with anyone without your permission. We consider you to be a Farmacann Member, not just a Customer. Additionally, Farmacann has taken extra precautions to utilize HIPAA Compliant systems to insure your Membership Information is secure.

  2. WHAT IS HIPAA?

    HIPAA (Health Insurance Portability and Accountability Act) was enacted in 1996. HIPAA was created primarily to modernize the flow of healthcare information, stipulate how Personally Identifiable Information (PFI) maintained by the healthcare and healthcare insurance industries should be protected from fraud and theft, and address limitations on healthcare coverage. HIPAA Privacy Policy

  3. DO I NEED AN ACCOUNT TO ORDER FARMACANN PRODUCTS?

    Yes!  See below for signing up and opening an account or, from the Your Cannabis Concierge page you can set up a Patient and/or Caregiver Account. If you are having trouble setting up an account, use the Contact Form in the footer and we can help.

  4. WHAT’S THE PROCESS FOR OPENING AN ACCOUNT?

    SIGN UP HERE:


  5. ARE THERE BENEFITS TO HAVING AN ACCOUNT?

  6. Yes.  Depending on whether you are a Patient/Caregiver, a Healthcare Professional or a Care Facility Administrator, each account has its benefits!

  7. WHAT IS THE FARMACANN SUBSCRIPTION SERVICE?

    • In order to provide our Patients and Caregivers with a smooth-running Cannabis Concierge Service, we now require that all new accounts Subscribe to our automated Monthly Delivery Service.
    • Your deliveries will be once a month, pre-scheduled, regular and consistent.
    • You won’t run out of products.
    • You will be notified in advance of every scheduled delivery and automatic
      payment.
    • You may cancel your subscription service at any time with one month advance notice.

  8. HOW CAN I GET A DOCTOR’S RECOMMENDATION?

    Any doctor in California can provide a cannabis recommendation.  Start with your own doctor, then check our list of recommended doctors or contact green215.com .

  9. WHAT MAKES FARMACANN PRODUCTS DIFFERENT THAN OTHER PAIN-RELIEVING CBD OPTIONS?

    Our cannabis strains have been tested and blended carefully to meet our high standards of consistency and proven efficacy, formulated from our years of experience with Sonoma County sun grown strains.

  10. WHERE DO YOU DELIVER?

    We only deliver in California, currently within the following counties:  Sonoma, Marin, Napa, Solano, Contra Costa, Alameda and Sacramento.

  11. WILL YOU BE OFFERING DELIVERY SERVICE ELSEWHERE IN CALIFORNIA?

    Yes.  We plan to expand delivery services across most of California.

         IS THERE A DELIVERY FEE AND TAXES ADDED?

        Yes. A Delivery Fee, along with Taxes, are added to our final pricing.

        WHAT ARE THE DELIVERY PROCEDURES?

       ·        We will deliver the first order to you on our next delivery date for your territory.

             ·        We establish the monthly delivery schedule.

             ·        Non-scheduled deliveries may be made by special arrangement. 

  1. CAN I PURCHASE FARMACANN PRODUCTS FOR SOMEONE I KNOW?

    Yes, you must be an adult family member or designated caregiver for that person, with an account.

Founded in Sonoma, California, our story starts from humble beginnings with one mantra in mind:

OUR PASSION IS HELPING PEOPLE.

Farmacann Cannabis Concierge Service will always consider the needs of the doctor/patient relationship as top priority.


THE ORIGIN STORY

Farmacann.com is a medical marijuana resource that offers up-to-date reference and educational information with insight into the world of cannabis as well as resources for reliable and consistent medicinal cannabis products.


WHAT MAKES FARMACANN UNIQUE?

1) People Seeking Relief: Farmacann is uniquely focused on the needs of seniors and memory care patients.

2) Cannabis Concierge: Farmacann is committed to a personalized service approach.

3) Delivery to Assisted Living Facilities: Farmacann has a creative packaging and delivery system designed for assisted living facilities as well as home care delivery.

4) Subscription delivery service: Farmacann offers a convenient and reliable monthly order for you at a discount!.

FARMACANN’S ORIGINS

growing farm In 2009, our founders entered the cannabis industry as legal growers under the guidelines of the Prop. 215 Collective arrangement and began sharing their organically grown “Clean Green” flowers with fellow collective members and other retail collectives. Growing and experimenting with the Harlequin clone in 2010 – 2011 by the Farmacann collective led to the development of Farmacann CBD Products, the Farmacann Trademark and ultimately the 2014 launching of Farmacann.com .

Product consistency was solidified when Farmacann, as an industry pioneer, established one of the first in-house cannabis testing laboratories to confirm that every batch of products it had manufactured had like dosages and efficacy that could be relied upon by health care recommenders for their patients and patient’s caregivers.

Farmacann about In the Spring of 2016, during a presentation at a retirement community in Northern California, Farmacann staff were fortunate to meet a group of healthcare professional attendees that were very interested in Farmacann Products, their consistent manufacturing standards, presentation, packaging and the products potential for helping patients in the senior sector.  That fortuitous meeting led to the opportunity whereby Farmacann was able to work directly with healthcare professionals dedicated to the needs of seniors and senior care facilities which ultimately led to the refined development of our current Farmacann model.

OUR MISSION:

Providing seniors and medical professionals with a technology platform that simplifies access to effective and affordable alternative cannabis choices, creating a happier aging experience with lasting customer relationships.

Farmacann.com is a medical marijuana resource that offers up-to-date reference and educational information with insight into the world of cannabis as well as resources for reliable and consistent medicinal cannabis products.

Seniors seated on a panel high-fiving each other

TESTIMONIALS

“I have worked with Farmacann and have gotten to know their products over several years. First and foremost, Farmacann products have provided a healing remedy for numerous patients with various psychiatric conditions. Secondly, their Customer Service is professional, kind, responsive and their products are consistently of high quality and purity.  In short, when I work with individuals interested in cannabis I refer them to Farmacann.com”

— PHILLIP GROB, MD, SANTA ROSA, CA

“Thank you so much for the dedication you put in your product. I recently tried your Relief and Night pills and I am in love. I have a kidney disease and was given a sample of your products after a cyst rupture. I am going to buy your product from now on. Thank you for what you do. Please never stop”

— AIMEE MAJDOUBAI, PATIENT

“Good morning. It was so wonderful to meet you last night at VHHC. Once again, I want to thank Farmacann for all they have done – I am truly grateful for all Farmacann is doing to help us. Christina gave me some samples on January 9th and it helped more than you will ever know. Since I was 26 years old doctors have tried to push morphine, spinal surgeries, kidney cysts operations (I refused all because of the side effects and loss of every day life I would have). Farmacann has made life much more pleasant and I am able to live while on it.”

— PATIENT

“This abdominal pain can get really bad. Fortunately the Relief helps knock the pain down enough to were it’s bearable. Going for my second abdominal ablation (a tumor/nerve pain control procedure) this Friday and hoping to not need any pain intervention in the future.””

— MARTIN P., PATIENT

“I’ve really been pleased with my Night Drops. I was switching between Attivan and Ambien to fall asleep most nights. Since I started taking Night Drops about three weeks ago, I have not had to take any other medication to fall asleep. And, I sleep through the night it beautifully. I highly recommend this product.”

— JUDY A., PATIENT

“Very knowledgeable and seemingly infinitely patient and cheerful staff. As all we have to work with is anecdotal evidence (because the Feds won’t allow research on a Schedule 1 drug) as to efficacy of certain strains. They do their best to interpret feedback from clients and pass that on to others. It’s an invaluable service. The products provide very high quality products at reasonable cost AND deliver. I can’t recommend them too highly.””

— DAVE COONS Ph.D., PATIENT

“Quality products, pricing is fair and far better than those in my area. Orders are always delivered on time and drivers are polite. I have Lupus, sometimes going out is just to difficult. Quick responses to questions no matter how silly they may seem. At 50 I need a little advice on all this newfangled stuff ;) Thank you for being here, taking my illnesses seriously and treating me with respect.””

— PATIENT

“The process for getting verified was simple and efficient, done very quickly. Website is clean and easy to navigate, information for each product is very clear. Ordering was also easy. Delivery was very quick, and the packaging secure. Products excellent. Thanks so much for all that you do for us medical patients!”

— PATIENT

“FARMACANN Ultra Capsules have calmed me down and made my life much more manageable; it has done a marvelous job for me and has made me much more patient, tranquil and more in touch with reality. I would recommend it to anyone that can use it!”

— RICHARD CRATTY, PATIENT, 87 YEARS OLD